Sundog introduces new tool for our customers to easily review the service they received. Now, we can constantly be improving our service based directly from the feedback from our customer give us. We achieve this by including a simple way for them to respond in every email from every service ticket we complete. They can
Every day we see more and more machine learning making its way into our lives. From phones and watches to computers and laptops, it’s hard to do anything in the world today without interacting with ‘intelligent’ computers. Well, Office 365 has taken things to a new level, and will be getting more than a few
Technology companies have been pushing phone-based payment methods for years now. And the various vehicles for this type of transaction are surprisingly similar, right down to their names: Apple Pay (for iPhones) and Android Pay (for Android devices). For those who have been waiting for Google’s mobile wallet to find its footing, we believe that
Last month Microsoft announced that over 400 million devices have Windows 10 installed. But despite the general consensus that those adoption rates are a huge success, Microsoft wants more. Because one of the biggest obstacles to large-scale migrations is varied compatibility among workstation hardware and software, a new tool has been released to analyze and
Microsoft’s Edge browser has enhanced its security features with new virtualization protocols. By running the browser inside a virtual container, it keeps web content totally separate from the Edge browser and your hard drive. Although it’s a much smaller scale than what we are used to seeing out of Microsoft’s virtualization strategies, this is a
Facebook is constantly working to improve communication between different parties. What started as a means to communicate socially is now used to improve communication at work, too, through Facebook at Work. After spending several years trying to find a way to turn FB into an enterprise solution, Facebook at Work will finally be launched today.
Social engineering is the ability to manipulate people into willfully giving up their confidential information. The data varies, but in terms of cyber security this usually means passwords and bank information. Criminals are using social engineering to gain access to your business and its network by exploiting employees who often don’t have a clue about
Starting a business is a big step for entrepreneurs in the IT industry. However, this comes with a myriad of challenges, most of which relate to capital and resources. Among them is the availability of proper equipment. The equipment used in a company determines how smoothly the business will run and must be up to
Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it’s time for an update on all the most recent features.
For businesses of any size, getting on the first page of Google search results is important to drive traffic to the website. Although most search engine optimizers will focus more on getting organic results, the limitation of this approach is that it only reaches users looking for a particular service and not your specific brand.
