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How VoIP revolutionizes communications for small and medium businesses

Many businesses fail to realize how ubiquitous and game-changing VoIP is, and as a result, they stay stuck on legacy phone systems. Staying put should no longer be an option, especially if your company is serious about seizing future opportunities. Read on to learn how VoIP can improve your communications. Different phone systems Phones have

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New admin capabilities for better Microsoft 365 delivery

In the past few months, the pandemic has driven businesses to utilize every tool available to them to keep operations going. This largely meant deploying cloud-based solutions that can support remote work setups and connect multilocational workers. During these critical times, the job of IT administrators has become more crucial and demanding. So to help

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Give your SMB more flexibility with a hybrid cloud

When it comes to the cloud, small- and medium-sized businesses (SMBs) are often presented with the choice of either a private or a public cloud. But there is a third option — a hybrid cloud. And this is the choice that provides SMBs with greater flexibility. How so? Read on to find out. Hybrid clouds

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Is your business continuity plan doomed to fail?

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the

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How to back up your files using Windows 10

Business owners are becoming more aware of the damaging effects of data loss. Companies now realize that without safe and reliable data backup, important business information can fall into the wrong hands or be lost forever. Fortunately, Windows 10 offers easy-to-use tools like File History and OneDrive. File History in Windows 10 Serving as the

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What does proactive cybersecurity entail?

Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity entails, so let’s take a minute to go over it.

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How to secure protected health information

Protected health information (PHI) includes different types of data, including a patient’s Social Security number, billing information, and health condition. Because of the wealth of confidential information it encompasses, PHI is highly valuable to hackers, who can use stolen PHI to carry out fraudulent activities. This puts healthcare organizations and other businesses that handle PHI

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