Sundog’s IT Service Makes Financial Sense

For the Housing Authority, moving to Sundog for our IT services made financial sense. Our IT costs used to fluctuate every month, and with their TotalCARE service, our costs are now the same every month, and their service is wonderful. A previous IT company I worked with would lose my minor requests and I had to spend countless hours following up with them. It was even hard to get to speak with someone. I can say that I have gotten to know all the staff at Sundog and each one is passionate about providing the best customer service possible. They always address my problems and concerns with a smile. I am confident that that anyone who chooses to move their IT services to Sundog would not be disappointed. Sundog sticks to finding a resolution to any problem, and their combined knowledge is very impressive. I have never been dissatisfied with their service. Two thumbs up!

Initial Investment Was Considerably Less

Moving to SundogVOICE was a simple decision for us since the initial investment was considerably less than a traditional landline system which is a key driver in public service. The features of the phone system are also outstanding. Features like having my voicemail sent to my email inbox has been huge when traveling to multiple locations or out of the office for days at a time. The ability to forward calls to on-call staff for emergencies via the automated operator has been extremely smooth compared to handing out an emergency cell phone number to clients and rotating the cell phone between employees. Troubleshooting and changes are a simple email to the Sundog team with generally a same day fix versus needing onsite tech visits like we had with our old provider. We are so glad we pulled the trigger and partnered with Sundog and would recommend you do the same.