Support Center

Welcome to the Sundog Support Center

BEFORE reaching out to support, please do the following:

Have you rebooted the device? This is the #1 fix.

Who or what machine (s) or people are affected?

Description of what is happening.

Screenshot of the problem would be great!

Specific error messages are very helpful!

Emergency Support

PLEASE submit emergencies by PHONE only!
815.991.2400

Please use the following contact information for technical support requests only. For all other inquiries please use the form on our Contact Us page.

Monday through Friday: 7:00 AM to 5:00 PM 

Phone Support

815-991-2400

Sundog Service Portal

Click the button below to access our client portal for Sundog Services or SundogVOICE related issues. Create new service tickets or monitor the status of existing tickets.

SundogVOICE Portal

Click the button below to access our client portal for the SundogVOICE system to access your custom SundogVOICE phone solution.

  • Submit a Support Request

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