The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out. Contact center operations Highly automated VoIP […]
Is AI-powered VoIP the next step? Read More »
More and more companies are adopting remote work policies, offering myriad benefits to both employers and employees. Having the right tools at your disposal will ensure that you and your remote staff can be as productive and efficient as possible. Here are some of the best office suite apps for Android devices. Microsoft Office View,
2020’s best office apps for Android Read More »
Do you need to move data from your old Windows PC to a new Mac? It’s easy. Over the years, Apple has made several improvements to its desktop OS, and one of them is a seamless import of data from a Windows PC using the macOS Mojave Migration Assistant. You’ll be accessing your personal and
Import your files seamlessly from Windows to Mac Read More »
Because there are only so many hours in a workday, it’s vital to make the most of your time. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work. Monitor productivity levels Start by tracking how much work
Add hours to your day with these PC hacks Read More »
Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake
What you need to know about VoIP phishing Read More »
Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace
Boosting productivity with Workplace Analytics Read More »
Is your Google Chrome browser a little slower lately? While Chrome is widely known as the browser of choice, it does have a habit of consuming a lot of system RAM. Additionally, there are times when it feels slower than before. Fortunately, these problems are simple to fix. Here are some speed hacks that will
Speed hacks to make Google Chrome faster Read More »
Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews. A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party
Top reasons for technology business reviews Read More »
Bloatware is pre-installed software (that may or may not be malicious) that typically requires an unwarranted amount of disk space, slowing down your computer and exposing you to more cybersecurity risks. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage layouts and pop-ups were making
How to remove bloatware from your Windows 10 PC Read More »
The booming market for cybersecurity products is a sign that businesses are taking the issue seriously. But before your company invests in any product, ask yourself if it’s something you really need. Here are some tips on how you can make the most out of your cybersecurity investment. Uncover threats and vulnerabilities Every business should
Do these before buying cybersecurity software Read More »
