First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you’re all done, right? Not really. Your notebook isn’t ready — until you do some tweaking. Let’s get the ball rolling. #1 Check for updates Your new laptop should check for updates automatically, but you
WordPress (WP) websites require routine updates to keep up with user demands. Some of WP’s most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it? Be cautious with updates In 2017, WP issued
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning
Fans of Android mobile devices look forward to each new version of Google’s operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the
Virtualization and cloud computing are sometimes used interchangeably, and it’s easy to see why people confuse the two. To set the record straight, virtualization is NOT cloud computing. But these two revolutionary technologies often overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day
The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more. Different phone systems Phones have come a long way, from analog landlines to digital
If you’re looking for a way to make your IT systems more flexible and easy to manage, you’ve come to the right place. This article will show you how virtualization creates systems that are designed based on what you need rather than what hardware you have. Traditionally, a modest server is stuck running either Windows
Lately, Microsoft has given some love to Outlook — not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let’s take a look. #1 RSVP Outlook makes it fairly simple to invite people to a meeting, but now it will also
Let’s start with the basics. Plain old telephone systems (POTS for short), use copper wires to send analog signals that are turned into phone calls. They’re outdated, cost inefficient, and less reliable than their modern alternative. For more than a decade, Voice over IP (VoIP) phones have reduced costs and increased call clarity by switching
Our community faces natural disasters that are very different from other parts of the country. We’re lucky enough to be safe from earthquakes on par with California’s, or hurricanes as devastating as those in the Gulf, but 2017’s Lake County floods and spring snowstorm shut down thousands of businesses in Dekalb, Rockford and Beloit. Luckily,
