Accessing Microsoft 365 Portal


If you have any trouble printing this guide, please use the attached PDF file.

  • For all information and guides below, the type of Microsoft account that you have through Office 365 with Sundog is a “work or school account” when prompted to choose by Microsoft. Do not choose “Microsoft account”.
  • If prompted to choose an account type during email setup, you may also have to specify that you are using an Office 365 or Exchange account, not Outlook or
  • To access your account and most resources below, you will need to go to either:
  • Your username will be your full email address.

If you run into trouble and need further assistance, Sundog is available to help at, or 815-991-2400.

Office Software (Install to Computer)

  • Sign in to your account at
  • You will be presented with a menu similar to the one below, click on the Install Office button, and then Office 365 Apps
    • [img src=”/wp-content/uploads/sites/301/2020/03/base64.png” class=”aligncenter”]
  • Once prompted, save the download file, then choose to run the file once downloaded.
  • Once installed, you will likely be prompted to sign in to your Office 365 account.
    • If you do not do this within 30 days, Office software may stop working until you sign in.
    • For Outlook, you may also be prompted to set up an account once you open Outlook.
    • In both cases, you should only need to know your username and password.
      • Your username is your email address.
      • Your password is the same one that you use to access that address.
  • These instructions may change as Microsoft makes updates. If something is not quite right, an updated installation guide is available here.

Office Web Applications

  • Sign in to your account at
  • You will be presented with a menu similar to the one below, showing you all of the options available for you to access online. Simply click on one to begin working with that application.
    • [img src=”/wp-content/uploads/sites/301/2020/03/base64-1.png” class=”aligncenter”]

Office Mobile Apps and Email Access

  • Office 365 email setup varies a lot from phone to phone. Some default email apps may not play well with your Office 365 account.
  • Sundog recommends that you download and install the free Outlook app from Microsoft so that you should only need to know 3 things:
    • Your username – same as your full email address
    • Your password – the one that allows access to the above address
    • Your account type – Office 365 (Work or School Account)
  • Download links:
  • For any form of mail setup on your mobile device (Outlook app or otherwise):
  • Most Office 365 accounts with email access should be able to access email from any mobile device.
    • Many accounts will also be able to access mobile apps for things like Word documents and Excel Spreadsheets, though additional licensing may be needed.

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