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Why your business needs CRM

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need a little bit more convincing, we’ve compiled five more reasons why your business needs CRM. Grows with

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Fruitfly: the latest Apple malware

For decades, Apple has enjoyed a reputation of being nearly invulnerable to threats of malware. That may be an exaggeration, but there is a bit of truth to it. However, if you’re using Apple devices in your organization, you can’t afford to take this exaggeration for granted. We’re only just easing into 2017 and we’ve

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G Suite launches new features

Tech giant Google has always listened to customer feedback to make continuous improvements to its powerful suite of applications. And in the most recent case, Google Cloud’s G Suite has introduced five new updates. What do they include and are they worth getting excited about? Basic Mobile Management G Suite’s Basic Mobile Management offers an

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Utilizing Google’s Cloud Print service

When you picture cloud computing and printing devices, you might think of endless copies of clouds flying out of the printer. But that analogy wouldn’t quite apply for Google’s Cloud Print service, though. This cloud-computing hybrid allows you to access both regular and internet-enabled printers through the Internet. What are the benefits? Are they worth

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An old virus gets a new shot at virtualization

Virtualizing your desktops comes with a number of benefits, one of which is improved security. Unfortunately, nothing perfect lasts forever, and the virtualization industry is facing a frightening new form of malware. Although this threat is nothing more than a facelift on an old virus, it is just as dangerous as it was the first

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Simplify calendar sharing with Office 365

Knowing your friend’s schedules comes in handy when you’re trying to arrange a reunion, and the same can be said for businesses. Through calendar sharing, employees can simultaneously arrange meetings, prioritize projects and set schedules for contacting customers. Unfortunately, it isn’t as easy as it sounds. Recently, Microsoft made changes to its calendar sharing function

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5 great voice commands for Google Now

Google Now has been around for years, but the service still doesn’t have the name recognition of Apple’s Siri or Amazon’s Alexa. Considering that it is delivered on nearly every new Android device, it’s a crime that it doesn’t get more use. For a crash course in some of Google’s best AI-powered voice-commands, take a

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How to protect against VoIP call hacking

VoIP has become the ultimate communication tool for enterprises, but it has also become another vulnerability that hackers exploit. Because voice is essentially transferred as data, the risk of digitized messages being intercepted and heard by unauthorized ears increases. That’s why businesses need security systems like an up-to-date session border controller (SBC) to protect against

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Window 10’s biggest flaws addressed

In the past year, Microsoft was heavily criticized for forcing the Windows 10 OS update on PC users. After thousands of customer complaints, the tech giant vowed to make changes and appease disgruntled end users. With the new year are signs that the firm is finally tending to these problems. Here are some of them:

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Cyber security and managed services

Cyber security is something you hear about a lot these days. Sometimes it’s thrown around to scare business owners, other times it has proven to be a cautionary tale, one that small businesses can learn from to fend themselves from online threats that can leave devastating impact. What’s certain is statistics don’t lie, and as

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