Our facility was stuck with multiple unexpected power outages. When power was restored our server would not boot up. Because our business is based on fast turnaround of custom orders this was a major crisis. Within one hour Sundog had our server in their shop and was diagnosing the problem. Their technicians did a great job keeping us informed of his progress identifying and resolving the problem. Because we wanted the server up and running for the next morning, they offered to work into the night if necessary. By eight pm that night the server was up and running with all the data intact. This allowed us to come in early the next morning and begin catching up on the previous day’s work. Thank you Sundog for your help in keeping a small crisis from becoming and huge one!