Are You Practicing Poor Cyber - Hygiene?

  • Have you implemented 2FA/MFA (Multifactor Authentication) for your entire staff?
  • Does your staff have a unique password for each online account they use?
  • Does your IT provider train your staff on current cyber threats?
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We often hear from leaders of organizations that they are practicing all the necessary steps to keep their network safe and secure but turns out they are completely overlooking the most crucial cyber-hygiene practices needed to maintain a strong, secure network. As a leader at your organization, you should be implementing these three cyber-hygiene practices across your entire organization:

  1. You have implemented 2FA/MFA (Multi-factor Authentication) for your entire staff.
  2. Your staff is required to use unique passwords for each online account they use.
  3. You and your staff are being provided training on current cyber threats from your IT firm.

Not only are IT firms these days unable to provide their clientele with the proper training on the prevention of a cyber-attack, but they are turning a blind eye to where your vital information is at ALL times, leaving many clients passwords and other confidential information up for grabs on the Dark Web.

On top of all of those issues, they nickel-and-dime you over everything and, as a final insult, they act like they’re doing YOU the favor! 

Enough Is Enough!

My name is Cohen Barnes, President of Sundog. Sundog is the only technology firm in Northern Illinois having over 30 years of experience, with 100% of our engineers being industry certified, that delivers the fastest response times by answering our phones live, and who offers month to month contracts backed by a 30 day, no questions asked money back guarantee. Our ‘Technical Advisor’ model ensures a specific engineer at Sundog will always be familiar with your technology and the staff at your organization.

Although this isn’t an amazing concept, I’m amazed at how many IT firms don’t get this right. And if you’re frustrated with your current IT person because they are totally unreliable, inept at solving your IT problems fast and (quite possibly) incompetent at delivering good, predictable service, we can help.

In addition to solving these issues, we can also show you how to:

•Increase employee productivity significantly by putting a responsive IT support help desk within a quick phone call’s reach whenever any little glitch does occur. Why should anyone on your staff ever have to wait around idly while their computer is down?

Eliminate costly downtime, chronic problems, slowness, and other computer headaches with our TotalCARE services. How does this work? By proactively maintaining the health and security of your network with 24/7 monitoring and maintenance. In fact, we guarantee that you will have less than 1 hour of downtime the entire YEAR due to a problem we should have caught under our watch—just try to get your average “computer guru” to make that kind of promise!

•Gain complete peace of mind that your network is 100% secured and backed up properly so IF you were to experience a major disaster of some kind, we could have you back up and running again within 24 hours or less.

And we don’t just say that, we guarantee it. Ultimately, this means you and your staff will no longer have to waste time or money on aggravating computer problems, period.

What to do next?

To schedule your IT and Cybersecurity Risk Assessment, please call my office at (815)-991-2400 to get started or send me an email at

Learn why we are the #1 IT support firm in Northern Illinois for small and medium businesses by discovering what our clients say about us!

The Assessment takes only 90 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this IT and Cybersecurity Risk Assessment. If not, please just let us know!

Dedicated to serving you,

Cohen Barnes Signature

Cohen Barnes, President
Phone: 815-991-2400 E-mail:

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“The biggest benefit to us has been the fact that we can give any IT problem, no matter how big or small, to the team at Sundog allowing us to go back to our work with a calm and confident feeling that our issue will be resolved. The follow through of Sundog’s staff is second to none. They are great at prioritizing the needs of our office. When something is urgent, they get a tech right on it, so that our office is minimally impacted. Even after hours, we love how accessible they are by having their technicians, who are extremely professional, yet personable, on-call and ready to serve. There is definitely a family vibe to the Sundog staff which is great! I would strongly recommend Sundog to any organization in need of IT services. When the need is high, we know Sundog is there for us. By having Sundog on our side, we are more productive than we were before them.
General Manager

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