Is Your Computer Support Guy Treating You Like A “Bad Date”?

  • Not returning your calls fast enough…
  • Constantly missing deadlines…
  • Not fixing things right the first time…
  • Never following up on your requests?
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It just amazes me how unreliable and arrogant some IT services companies are…
When you call them for help, you end up talking to their voice mail. When you finally get them on the phone, they make you wait hours – even days – before they actually get your problem resolved. Sometimes it never seems to get fixed, and it’s easier to find a work-around or simply fix it yourself than to call your IT provider! Even then, a lot of them take longer than they promised, nickel-and-dime you over everything and, as a final insult, they act like they’re doing YOU the favor!

Enough Is Enough!

My name Cohen Barnes, Sundog President. Sundog is the only technology firm in Northern Illinois having over 30 years of experience, with 100% of our engineers being industry certified, that delivers the fastest response times by answering our phones live, and who offers month to month contracts backed by a 30 day, no questions asked money back guarantee. Our ‘Primary Engineer’ model ensures a specific engineer at Sundog will always be familiar with your technology and the staff at your organization.
Although this isn’t an amazing concept, I’m amazed at how many IT firms don’t get this right. And if you’re frustrated with your current IT person because they are totally unreliable, inept at solving your IT problems fast and (quite possibly) incompetent at delivering good, predictable service, we can help.

In addition to solving these issues, we can also show you how to:

  • Increase employee productivity significantly by putting a responsive IT support help desk within a quick phone call’s reach whenever any little glitch does occur. Why should anyone on your staff ever have to wait around idly while their computer is down?
  • Eliminate costly downtime, chronic problems, slowness, and other computer headaches with our TotalCARE services. How does this work? By proactively maintaining the health and security of your network with 24/7 monitoring and maintenance. In fact, we guarantee that you will have less than 1 hour of downtime the entire YEAR due to a problem we should have caught under our watch—just try to get your average “computer guru” to make that kind of promise!
  • Gain complete peace of mind that your network is 100% secured and backed up properly so IF you were to experience a major disaster of some kind, we could have you back up and running again within 24 hours or less.
And we don’t just say that, we guarantee it.
Ultimately, this means you and your staff will no longer have to waste time or money on aggravating computer problems, period.

A 'Get-To Know-Us' FREE Gift Valued at $500...

As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT and Cybersecurity and Risk Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security and overall health.
When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT on hardware and software by switching to more efficient cloud-computing solutions.

What to do next?

To schedule your free IT and Cybersecurity Risk Assessment, please call my office at (815)-991-2400, go online www.sundogit.com/baddate to get started or send me an email at yourteam@sundogit.com.

Learn why we are the #1 IT support firm in Northern Illinois for small and medium businesses by discovering what our clients say about us!

The Assessment takes only 90 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this free IT and Cybersecurity Risk Assessment. If not, please just let us know!

Dedicated to serving you,
Cohen Barnes Signature

Cohen Barnes, President
Sundog
Phone: 815-991-2400 E-mail: yourteam@sundogit.com
P.S. There is not any cost or obligation of any kind when you request this IT and Cybersecurity Risk Assessment, and you won’t be harassed by a high-pressure salesman; I’m simply extending this offer to you as a way of introducing myself to you and providing value to you as a fellow business owner.

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“The biggest benefit to us has been the fact that we can give any IT problem, no matter how big or small, to the team at Sundog allowing us to go back to our work with a calm and confident feeling that our issue will be resolved. The follow through
James Beck
General Manager Prairie View Dental
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