The biggest benefit has been the "peace of mind" I have now because they free up my time to focus on other areas and projects that I have on my plate. They give us confidence that our systems are professionally maintained and monitored so we do not need to worry. Another huge benefit we receive has been their consistency. Each time an issue appears, I know their technicians understand our systems and I work with the same technicians each time (I do not have to explain our network, its configuration, and the software we employ to a new “face” for each incident). For the last 18 years, Sundog has exceeded my expectations in an IT service provider. They have always been willing and able to assist us with each hardware, software, and network challenge we’ve faced.