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Is cutting the landline a good idea?

Is cutting the landline a good idea?

For a number of years now, there has been a trend that has seen many families and households ditching traditional landline phones strictly to use mobile devices only. Many business owners are also wondering if this is the way to go in the corporate environment too? One alternative solution many are looking at is VoIP.

Why a fully mobile system is tempting

Mobile systems and devices can be tempting for many business owners largely because they offer decreased costs and better overall calling features, not to mention business-centric apps that allow you and your employees to be more mobile.

CryptoWall: a new security threat

CryptoWall: a new security threat

Is your business secure from the latest malware and security threats? The truth of the matter is that there is always a chance that your business and systems can be attacked and breached by a variety of security threats. One of the more common threats of last year was a nasty piece of ransomware called Cryptolocker.

Cut time by pre-drafting emails

Cut time by pre-drafting emails

As a business owner or manager there is a good chance that a fair number of the emails you send out to your employees are with the purpose that they then send a message to a third party on your behalf. When drafting this message however, there may be some back and forth before it is actually sent out.

Phone systems for your business

Phone systems for your business

Communication is a vital part of business. While customers certainly appreciate digital systems like email and chat, there are times when simply talking to someone is preferable. Because of this, and the fact that many businesses will always have customers who prefer to talk, most businesses do need a phone system.

Facebook updates Likes for businesses

Facebook updates Likes for businesses

Earlier this summer, Facebook announced a fairly large change to the rules surrounding their popular Like feature and how business with Facebook Pages are using it limit access to certain information – a practice called Like-gating. If your business has a Facebook Page, you should be paying attention to this update which came into effect on November 5, 2014. Here is an overview of Facebook’s change to the way Likes now work.

Investing in 3 main IT areas

Investing in 3 main IT areas

IT is in a near constant state of evolution, largely because of the sheer number of technology-based systems and products released on a weekly basis. This fast-paced development has led to the creation of three major IT areas. It is essential that companies invest in these three areas if they want their business to succeed.

Gamification and small businesses

Gamification and small businesses

When it comes to running a business, you likely thrive on customer and employee interaction. If your customers aren’t active, or employees are struggling to interact with each other and customers, you could be facing a downward spiral. One way companies try and reverse this stagnation, while simultaneously gaining important and useful data, is through gamification.

How to improve patient satisfaction

How to improve patient satisfaction

Medical Group Management Association (MGMA) 2014 annual conference attendees were fortunate to get some tips for improving patient satisfaction from Joan Hablutzel, senior industry analyst with the MGMA—because doing so is essential to the success of a medical practice in an increasingly competitive health-care marketplace.

Analytics drive fifteen-fold growth

Analytics drive fifteen-fold growth

A Westchester County, New York, practice has surged from 16 physicians in 1996 to 250 physicians today thanks to care transformation driven by analytics.

Westmed Medical Group, which operates five large ambulatory care sites staffed by both primary care and specialist physicians, currently has more than 250,000 patients and $285 million in annual revenue.